Refund policy
TrendyPrime Return and Refund Policy
Last Updated: May 2026
Thank you for shopping at TrendyPrime. We want you to be completely satisfied with your purchase. This return and refund policy outlines your options regarding items that are damaged, defective, or not as described.
General Return Conditions
You have 30 Business Days from the date of delivery to request a return.
Items must be in their original condition: unused, unworn, unwashed, and with all tags attached.
The item must be returned in its original packaging with proof of purchase.
International Returns Process
Since we ship globally, please follow these specific steps for returns:
Contact our support team at Dharmveernishad2764@gmail.com within 7 Business Days of receiving the item.
Include your order number and photos of the product in your email.
Once approved, we will provide you with a return shipping label or instructions.
Who Pays for Return Shipping?
Defective/Damaged Items: We cover return shipping costs.
Change of Mind: Customer is responsible for return shipping costs.
Refund Processing
After we receive and inspect the returned item, we will notify you of approval or rejection.
If approved, your refund will be processed automatically to your original payment method.
Timeframe: Refunds typically take 10-15 Business Days to appear in your account.
Non-Returnable Items
Gift cards, personal care items, and sale items (unless defective).
Late or Missing Refunds
If you haven't received your refund after 15 Business Days, check your bank account and contact your credit card company before emailing us at Dharmveernishad2764@gmail.com.